Position Title: |
Case Manager |
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Dept: |
Employment and Training |
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Reports to: |
Director of Employment and Training Programs. |
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Supervises: |
N/A |
Position Summary
The Workforce Investment Act Youth Employment and Training case manager is responsible for the recruitment of clients, assessment of enrollees, training and educational service provision, job placement and retention, and follow-up services. Program services are geared toward the enrollment and training of low-income at-risk youth with multiple barriers to employment and educational opportunities. Providing them with these services will enable them to enter the workforce with adequate skills and abilities, and increasing the likelihood that they will attain a greater degree of economic sufficiency.
Essential Job Functions
- Recruit potential applicants. Using established networks and connections, recruits no less than forty five at-risk youth.
- Performs initial client intake and assessment of client’s background and skills levels and assures the completion of the formal skills assessment for all new clients.
- Provides remedial educational and job training services as appropriate and/or refers to off-site service providers such as technical schools, private training resources and other social services agencies.
- Provides advanced level educational opportunities to those clients attending institutions of higher learning.
- Refers those not eligible for enrollment into the program to other appropriate service providers.
- When necessary, assist clients in preparing for entry in to the workforce (IE: resume preparation, interviewing skills development, job development, job retention services and follow-up services) for a period of not less than one year.
- Responsible for the overall record keeping, files management and reporting; using SKIES data reporting system.
Working Conditions
Work is performed primarily independently with minimal supervision.
Work is primarily performed while sitting/standing and with considerable driving.
Qualifications
- Bilingual (Spanish/English) strongly preferred
- Must have a minimum of an Associates Degree in Human Services or a related field. Experience may be substituted for education.
- Pass the Washington State Patrol background check
- Must have reliable transportation, a valid Washington State Driver’s License and Auto insurance as required by law.
- Must work as an integral part of a larger team, promoting a positive work environment
- Experience in strength-based case management.
- Experience working with Youth 16-21 in a Social Service or incarcerated youth environment.
- Maintain client and agency confidentiality and perform functions of the position in a professional manner.
- Must be able to prioritize tasks and possess exceptional organizational skills, with the ability to use a computer to send e-mail, enter data, create reports and documents utilizing Microsoft Office.
- Must be able to communicate effectively in writing and orally.
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